Cambridge 1:1 Diet Consultation

Cancellation Policy

All appointments require a non refundable 50% payment at the time of booking (only redeemable against the treatment booked). MORE THAN 48 HOURS BEFORE YOUR APPOINTMENT Appointment changes require at least 48 hours notice from the ORIGINAL booked appointment date and time. (In this case, a change within 48 hours is subject to availability and a £10 administration fee. This can only be requested on ONE occasion and if the request is within the 48 hour period) The 50% non refundable payment will remain non refundable and will be retained. No further changes will be permitted - you will need to make a new booking. LESS THAN 48 HOURS BEFORE YOUR APPOINTMENT The 50% non refundable payment made at the time of booking with be retained. This is for any reason. You will need to make a new booking online. No shows will be treated in the same way. I have had to implement a strict policy as I am a part-time, small business and you would be surprised how many requests I still get every day, so I would be grateful if you were respectful of this policy. Please do not ask me to vary it. Any booking or offer is PER PERSON and not transferable to another individual. I have a ONE person at a time in my treatment room (I.E for the person being treated) so please do not bring children or friends with you to the appointment. This is to ensure no distractions. Please complete the QUESTIONNAIRE (Link at the top of your confirmation email) at least 48 hours before appointment, so I have time to review the content. If you do not complete this prior to your appointment, it will mean less treatment time and the actual treatment will be shorter in order to complete the necessary admin. If you have a medical condition that i cannot treat and you have not completed the questionnaire prior to the appointment, you will be required to pay in full. This is for my time and because another client could have booked that slot. Please read your confirmation email and familiarise yourself with the parking and appointment details.

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